Changing editing window in Customer Portal

In your Customer Portal’s settings, you can adjust the editing window when customers are allowed to edit their orders, from 3 min up to 60 days. You can also set up the editing window to unlimited.

Change the editing window in your Customer Portal’s settings

  1. Go to Customer Portal settingsCustomize order editing section.
  2. Under Decide how long customers have to make changes, click the dropdown next to Allow customers to make changes to their orders up to to adjust your customer's order editing window.

Your changes will be automatically saved after selecting the time frame.