Troubleshooting
Help with common issues around order processing, fulfillment, taxes and more
- Tax calculation in Shopify and Cleverific
- Editing orders placed in a different currency than your store currency (Multicurrency)
- Synchronizing edited orders in Shipstation
- Allowing Cleverific to send email notifications for your store from a custom sender address
- Order number suffixing and sequencing
- Refunds for Facebook and Instagram orders
- Error codes processing an order in Cleverific
- Handling weight-based products with Cleverific (catch weight)
- Troubleshooting "Oauth error invalid_request"
- Synchronization issue with third-party apps
- Bulk editing
- Import duties and customs duties limitation
- Error D1001 in Cleverific
- Updating additional permissions to edit orders
- Splitting fulfillment on an order