Allowing customers to remove items from their order

In your Customer Portal settings, you can decide whether or not to allow your customers to remove items from their orders. The default setting is to allow them to remove items, but you can change this anytime.

Disable the ability to remove items

Steps

  1. Go to Apps > Cleverific Order Editor.
  2. Click Customer Portal, which will direct you to the Customer Portal settings.
  3. Under Decide what changes customers can make, uncheck the box next to Customers can remove items from their order.

Your changes will be automatically saved.

When this setting is disabled, your customers won't be able to remove any products from their orders.

Note: When only one product remains in the order, customers can't remove this product to avoid an empty order that is not cancelled.