Allowing customers to add items to their orders
Updated 2 months ago
In your Customer Portal settings, you can decide whether to allow your customers to add items to their orders. The default setting allows this, but you can change it at any time.
Disable adding items
By default, customers can add items to their orders in Customer Portal. You can disable this setting anytime by following the steps below.
Steps
Navigate to Apps > Cleverific.
In the nav menu, click Customer Portal.
In the Customize order editing section, under Allowed changes, uncheck the box next to Customers can add items to their order.
Click Save in the top bar.
Out-of-stock products
If one of your products is out of stock and the setting "Continue selling when out of stock" is disabled on your product page, your customers won't be able to add this product to their order.
When trying to add this out-of-stock product, they'll see a message letting them know that the product selected is out of stock.
Note: If you'd like to prevent out-of-stock items from populating in the search, feel free to reach out at [email protected], and we'll enable this for you!