Disallowing customers to modify shipping city, province, or zip code

In your Customer Portal settings, you can decide whether or not you want to allow your customers to change certain information about the shipping address. The default setting allows your customers to edit their shipping city, province, and ZIP code, but you can change this anytime.

Note: Enabling this setting can prevent customers from taking advantage of shipping rates/offers only available in certain regions.

Disallow shipping city, province and ZIP code change

When this setting is disabled, your customers won't be able to change the city, province/state, or ZIP code from their shipping address. This will also disable the ability to change the Country/Region.

Steps

  1. Go to Apps > Cleverific Order Editor.
  2. In the nav menu, click Customer Portal.
  3. Navigate to the Fraud protection section.
  4. Under Shipping changes, uncheck the box next to Customers can modify shipping city, province, or zip code. 

  1. Click Save in the top bar.