Disallowing customers to modify shipping country in Customer Portal

In your Customer Portal settings, you can decide whether or not to allow your customers to change the shipping country of their orders. The default setting is to allow your customers to edit this information, but you can change this anytime.

Enabling this setting can prevent customers from taking advantage of shipping rates/offers only available in certain regions.

Disallow shipping country change

Steps

  1. Go to Apps > Cleverific Order Editor.
  2. Click Customer Portal, which will direct you to the Customer Portal settings.
  3. Navigate to the Fraud protection section.
  4. Under Decide what shipping information can be changed, uncheck the box next to Customers can modify shipping country. Your changes will be automatically saved.

When this setting is enabled, your customers won't be able to change the country from their shipping address.