Changing shipping speed or shipping rate
If your customer changes their mind about when they want to receive their order or if your workflow consists of adding shipping after the order is placed, you can use Cleverific to add or change the shipping method. Here’s how to do this.
Change shipping speed or shipping rates
- Open the order you’d like to change the shipping speed for in your Shopify Admin and click Edit Order through the More Actions menu
- On the editing screen, scroll down to the totals section and add the new shipping speed and shipping cost by selecting Add Shipping and clicking the drop-down menu arrow.
3. Click Save. If the change in shipping cost increases the total cost of the order, then you can Send a Payment Request to collect the additional money owed from your customer.
Note: You can now change the shipping method or speed in Cleverific's Quick Mode.
Carrier-calculated shipping rates
When adding or modifying shipping on an order, Order Editor can now pull in your available carrier-calculated shipping rates set up in your Shopify settings.
Shipping rates are calculated based on your shipping zones, order weight, and package size; and exactly match what's offered to customers in your online checkout.
Next: Learn about local pickup and local delivery
Got questions? Drop us a line at: support@editorder.net