Creating draft orders from an abandoned checkout
You can use Cleverific to convert abandoned checkouts into standard Shopify draft orders. This can be useful to add incentives, discounts, or assist customers over the phone. This article will show you how to do this.
Create new draft orders from abandoned checkouts
1. In your Shopify Admin, navigate to Orders > Abandoned checkout.
2. Open the abandoned checkout you want to convert into a new draft order.
3. Click More actions and select Create Order
4. Make any necessary changes to the order, then click Save.
Step-by-step video
Got questions? We’re here to help. You can reach us at: support@cleverific.com