Usage limit in Cleverific
Updated last month
All of Cleverific's pricing plans are based on usage per billing cycle. This article will go over what your usage includes, where you can consult your current usage, and what happens after your billing cycle ends or if you hit your usage limit.
You can find more information about our pricing plans here.
Included in your usage
For all plans, usage is based on the total number of order edits, new orders, new draft orders, edited draft orders, and abandoned cart recoveries processed by Cleverific during the current billing cycle. We count as a usage when the "Save" button is clicked within Cleverific.
Also included:
Customer Portal will also be included in this usage.
Additional usage will be allocated specifically for promo and bundle automation with Shopify Flow + Cleverific.
Consult your current usage
Navigate to Apps > Cleverific Order Editor.
On your dashboard, you will see your current Total usage, your billing cycle end date, the Customer Portal edits, and the automations processed.
Usage limit notification
When you're close to reaching your usage limit, Cleverific will send you an email notification.
Example of a usage limit notification
Usage limit reached
If you hit your usage limit, you won't be able to use Cleverific till you upgrade your plan or wait for your next billing cycle to start.
Once you reach 100% of your usage limit, you will see an "Upgrade to larger plan" link in your editor and dashboard, which will take you to the plan selection.
End of billing cycle
When your billing cycle ends, your usage will reset to zero. You can see your billing cycle end date on your Cleverific Dashboard.
Note: You can upgrade and downgrade your plan anytime, as we understand that some months might get busier than others!
Any questions? Send us an email at [email protected]!