Introduction to order editing in Quick Mode

Cleverific has two editing modes: Quick Mode and Advanced Mode. This article will cover what Quick Mode is, the types of edits available, and its limitations.

What is Quick Mode?

In Quick Mode, all edits are saved on the original order but are subject to Shopify's order editing platform limitations.

Once you’ve completed and saved your edits, they will all appear on the original order without canceling the original order or creating separate orders.

Types of edits available in Quick Mode

If you want to make simple and immediate changes to your orders, Quick Mode allows you to edit just like you would in Shopify, more quickly and accurately. Here are some of the available edits:

• Change shipping address (can be enabled upon request)

• Add discounts to existing line items

• Exchange a product variant inline

• Add/remove/modify custom fields

• Add and remove items

• Change quantity

• Add custom items

• Update order notes

• Add/remove/modify shipping method or speed

• Change contact email address

• Charge additional amount with payment requests

You can also access these features in Quick Mode:

• Make edits to orders between customer authorization and payment capture

• Add groups of saved products to orders in two clicks

• Automatically refund your customer after the first edit

• Save invoice template for Payment Requests

• See full product SKUs when you search for products

Limitations in Quick Mode

Quick Mode does have a limited range of edits available and is tied to Shopify's limitations.

• Product prices can't be increased. If you need to increase the price of your product, you'll either need to add a custom product to your order or change the product price in your Product listing.

• Archived orders can't be edited. You'll have to un-archive your order before editing it in Quick Mode.

• Orders created by a third-party app that doesn't use Shopify Checkout can't be edited.

• Fulfilled items can't be edited.

• Order discounts can't be added or edited.

• Line item properties can't be added.

• Billing addresses can't be edited.

• Local pick-up or delivery orders can't be edited.

Next:

1. Accessing Quick Mode

2. Introduction to order editing in Advanced Mode

If you have any additional questions, please contact us at [email protected].