Error codes processing an order in Cleverific
Updated 2 months ago
If you're having issues processing an order or are running into issues preventing you from completing your work, please contact us at support@cleverific.com. Our support hours are Monday - Thursday, 9 AM to 5 PM, Pacific Time (GMT-8).
Common Error Codes
Because we integrate deeply with Shopify's services, occasionally, there can be issues communicating with Shopify's servers or running processing through Shopify. Cleverific will return some general error codes when errors occur that usually require us to take a deeper look into the issue.
If you encounter an error code, please email us at support@cleverific.com, include your store's Myshopify URL and the order URL you worked on to speed things up. You can also send us a message using the help widget on the Cleverific screen. We give all error code conditions priority and will respond as soon as possible.