Making language customization in Customer Portal
Updated last month
Customer Portal's Language setting supports customizations in 11 languages. Based on your customer's default browser language, Customer Portal will be translated into one of these supported languages. This article will show you how to access the Language setting and make any necessary language customizations to Customer Portal.
Currently, only English, Italian, Spanish, Danish, Chinese (Taiwan), Portuguese, German, Dutch, Czech, Japanese, French are supported. But more languages are on the way!
Access Languages settings
Go to Apps > Cleverific Order Editor.
In the nav menu, click Languages.
You'll arrive on the Languages setting page, which gives you access to the current languages available for Customer Portal.
Note: English is Customer Portal's default language. Customer Portal will default to English if your customers' default browser language is not currently supported.
Customize languages
In your Languages setting, you can customize each language to connect your business with your customers better.
For example, you can change the wording of the Change Order block on the order status page.
Steps
Go to Apps > Cleverific Order Editor.
Click Languages.
Select the language you want to customize.
Navigate to the section you'd like to edit. (For example, OrderStatusPage changeOrder corresponds to the "Change Order" title seen on your order status page)
Click the text field and type what you'd like to change the wording to.
Click Save in the top bar. You can instantly preview your changes.
Don't hesitate to contact [email protected] if you need help finding a specific section you'd like to modify!