Updating the View your order button in your Shopify order confirmation template
Updated 3 weeks ago
If you're using Customer Portal to let customers edit their own orders, a quick way to drive customers to use it is by updating the copy of the “View your order” button in your Shopify order confirmation email.
Update the "View your order" button
Steps
In your Shopify admin, go to Settings > Notifications > Customer Notifications.
Open Order Confirmation.
Click Edit Code at the top right.
Search (Cmd + F or Ctrl + F) for
View your order
Update the button text to View or change your order (or any language you prefer)
Save your changes.
Video walkthrough
This simple tweak can help more customers find and use Customer Portal on their own, reducing support tickets and creating a smoother post-purchase experience.
Tip: You can also update the wording of your order confirmation email to let customers know they can make changes through Customer Portal.
Let us know if you'd like help customizing the template by emailing us at [email protected]