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Customer self-serve order editing: how to install and customize settings

  • Introduction to customer self-serve editing with Customer Portal
  • Setting up Customer Portal extensions with Shopify Customer account extensibility
  • Changing settings in Customer Portal
  • Allowing customers to cancel their order in Customer Portal
  • Changing the editing window in Customer Portal
  • Preventing edits based on order tags in Customer Portal
  • Allowing customers to update product quantities in Customer Portal
  • Allowing customers to change product variants in Customer Portal
  • Allowing customers to add items to their orders
  • Allowing customers to remove items from their order
  • Filtering line item properties from your customers in Customer Portal
  • Disallowing customers to edit orders based on fraud risk level
  • Disallowing customers to change the shipping address in Customer Portal
  • Disallowing customers to modify shipping city, province, or zip code
  • Disallowing customers to modify shipping country in Customer Portal
  • Disallowing customers to increase quantities exceeding a certain percentage in Customer Portal
  • Refunding removed items in Customer Portal
  • Processing automatic refunds for cancelled orders in Customer Portal
  • Setting up a dropdown for cancel reason in Customer Portal
  • Putting fulfillments on hold during the editing window
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